Name of the placement:
Hospitality skills development placement at a company
Activities during the placement: You will analyse the hospitality services provided at your chosen company, explore the organisation of accommodation and catering services, observe and analyse staff organisation, familiarise yourself with the requirements of specific positions, observe management processes, learn about the company’s accounting and the legislation governing it, become familiar with the information systems, technologies, computer programs and other equipment used by the company, and develop your communication skills in Lithuanian and a foreign language through direct and indirect contact.
- Placement scope (credits)
6
Name of the placement:
Service Management Software Placement
Activities during the placement: Will become familiar with the websites of accommodation businesses, carry out a comparative analysis of them, conduct a technical and content audit, create website content, and apply SEO principles and digital marketing tools to promote services. You will analyse global hotel booking systems and hotel management software, and assess their advantages and disadvantages. During practical tasks, students will work with a hotel management system: creating individual and group bookings, entering guest data, carrying out check-in, ordering additional services, issuing invoices and analysing statistical reports. Will also work with spreadsheets – entering, managing and analysing data, and applying formulas and functions to keep records of services and to present data.
- Placement scope (credits)
5
Name of the placement:
Final placement
Activities during the placement: Students will put into practice the knowledge acquired throughout their studies: analysing the operations of a hospitality services company, becoming familiar with how managerial and staff functions are distributed within the organisation, and assessing the business environment and its impact on the company’s operations. Will study clients and their needs, and gain in-depth knowledge of the specifics of the services provided by a company, including their development, marketing, sales and accounting. Will assess service quality assurance and control processes, and become familiar with the information systems, reservation databases, and smart technologies used by the company. Will develop customer communication skills, apply customer service standards, and prepare documents in Lithuanian and a foreign language. You will carry out individual tasks – creating or improving a service package, and organising and running a chosen event or group booking.
- Placement scope (credits)
24
- Placement scope (percentage)
26.7
- Placement duration (hours)
648
Total:
- Placement scope (credits)
35
- Placement scope (percentage)
38.8
- Placement duration (hours)
934
Choice of placement venues:
Students can choose or find a placement in Klaipėda city, Klaipėda district, the Western Lithuania region, or anywhere else in Lithuania or abroad.
Final placements are carried out at:
At hospitality (accommodation and catering) service providers: VICTORIA Hotel Klaipėda, Hotel Bohema, Hotel Grand Baltic Dunnes, Hotel Mana Suites & Sea Palanga, Hotel Auksinės kopos, Hotel Memel Hotel, Sanatorium Gradiali, guest house Litinterp, Friedrich Guesthouse, UAB Atostogų parkas; Pajūris campsite, Dreverna campsite; UAB Tiltų namai; UAB Vestmarė, Radailiai Manor; farmsteads of members of the Lithuanian Countryside Tourism Association; companies providing accommodation, catering, leisure, and event services that are members of the Klaipėda Region Association, and others.
Other companies and organisations related to the hospitality business or leisure organisation: entertainment centres/parks, spa centres, etc.
